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How do you handle a rude insurance adjuster in Texas?

Feb 28, 2008 by Audrey W | Posted in Insurance

Q: I had a fire in my domicile, and my Germania adjuster is rude and very hard to get along with what can I do? I have contacted his supervisor and he met with me ( a very nice man) I called him a brace of days later and I left a message, my call was returned by the first adjuster and i was told not to contact the director again.

A: When you say "disrespectful" don't you really mean to say that you are upset that you aren't getting as much money as you craving out of this fire?

I was an adjuster for 20 years, and any time that I refused to cave in to some insured's avidity, no matter how polite and professional I was, they complained that I was "rude", and almost always made up some lies of misconduct to go along with it.
The supervisor hears fictitious complaints like yours all day prolonged, and puts no stock in them. That's why he hasn't called you back.
If your adjuster truly is rude (which I entertain doubts) you are going to have to either learn to deal with it like a grown-up, or hire a public adjuster to do it for you.

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