Who do I complain to about the way my Home fire insurance claim with Westpac General Insurance has been handle?
Nov 17, 2008 by ojulie@y7mail.com | Posted in Insurance
Q: fire 11/1/08 and i am still getting absolutely no co-deal with Westpac and assessor. Took 8 months to get back into house am still arguing with them over contents collapse. I have tried complaining to Westpac and am ignored. I am on my own with 6 young children and at my wits end in tough to get someone to help with bringing this to a conclusion. I really would love any advice anyone can offer .
A: Conjunction your State's Department of Insuance. There should be a 1-800 number on your policy somewhere or GOOGLE your Asseverate Department of Insurance.
Insuranceman | Nov 17, 2008
What do you know about home insurance involving a fire?
Feb 20, 2007 by pepermint p | Posted in Insurance
Q: My doxy had a fire in her home, during the final days of the sale. The insurance company is trying to prove fraud on her part, which there is none, and she has not paid out since Sept. 28, 2006. She is wealthy for a polygraph test later next month, in the mean time she has no where to live, they have conceded her $2500 living allowance and refuse to give her more at this time. Any suggestions on what she can or should do?
A: If she truthfully did nothing to cause the fire, then it may be time for her to hire an attorney.
5 months to settle a claim is not indeed an unreasonable time, especially if there are suspicious circumstances. And if they do prove that she started the fire, that $2500 they gave her under the "additional living expense" quota of her homeowners policy, they are going to want it back. If she started the fire, they legally don't have to pay her a dime, including living expenses.
Insurance companies have every correct to investigate any claim, auto, homeowners, injury claims, anything they suspect might be cheating. Insurance fraud is a multi-billion dollar industry in this country.
Faye H | Feb 20, 2007
In a home fire insurance claim, can I find my own people to do the repairs?
Oct 21, 2008 by Fernando P | Posted in Insurance
Q: Do I have the forthwith to use anybody I want, like family and friends, to repair my house, or is it essential to get a contractor to do all the work? I don't know if it depends on where I live, but I reside in Texas.
A: The insurer will often interesting a few contractors that have good reputations, and that give the insurer a better rate. These companies often give unequalled service because they want the business the insurance company refers. At least that's the hope.
That said, you can use any contractor you want to use. But if you have a mortgage and if the repairs are over a certain dollar amount the mortgage company may insist on a licensed contractor to do the drudgery. The check will also be made payable to you and the mortgage company so they can ensure you actually repair the damages.
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Emma Holyer, spokesperson for LV= home insurance, commented: "The best part of homeowners have contents insurance but we estimate the levels of 'wardrobe' and more »