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Have you dealt with the financial ombudsman in a car insurance dispute?

Jul 19, 2007 by Mayomaiden | Posted in Insurance & Registration

Q: My insurance Pty seem to think I can replace a perfect 06 silver Panda
Eleganza for £5744. Had my car been two or three weeks older they would have had to take over from it for the full market value.
Has anyone had any experience with the financial ombudsman on the subject of car insurance? Has anyone manage to encourage or stilted an insurance company to play fair with them? Advise welcome and woof woof th my insurance assembly.

A: I have not had occurrence with an ombudsman.

However, customarily the insurance company quotes you an actual cash value price reflecting depreciation, which is not the same as full vend value.

Their actual cash value price may be out of line, and may be worth negotiating. But the information that it is lower than full market value is not surprising.

Need to take car finance to insurance ombudsman?

Oct 27, 2006 by Stevie | Posted in Insurance & Registration

Q: Hi, I have an unpleasant employment with a lease purchased car I was paying in to but due to a change in circumsntances, can no longer afford. I therefore wanted to invoke my primitive termination policy which I had religiously paid in to each month.
I now find that the insurers are refusing to pay out as I resigned my job rather than losing it. My owner of course has to report the truth that I did indeed resgin.
I feel I am being treated harshly and have to find £5,000 to locate light the outstanding finance. What good is a policy if it cannot be relied on when I have acted in good promise?
Also, I was never sent any Terms & Conditions of the policy so was not aware of any caveats they could use.
Do I have a case to effective the insurers to pay out?
Thanks
Steve

A: If you're in the UK... The FSA ( pecuniary services authority ) took over in January 2005. If you purchased the car after that you should have signed to say you accepted\and arranged any paperwork you may have signed. There is no Credit Protection Insurance that will cover you for leaving voluntarily however if the accommodation was a Hire Purchase or Personal Contract plan, ie the loan is secured by the car, you do have rights governed by the Consumer Dependability Act (1973 I think). These rights are called your 'Termination Rights' and if you have paid over half of the treaty ( the figure will be exactly specified on your agreement ) you can exercise your rights for any reason what so ever.

If none of these address, I'm afraid you haven't got a prayer of getting out of it.

Car insurance liability question.?

May 25, 2008 by Ian h | Posted in Insurance & Registration

Q: You are the registered proprietor of 2 vehicles, one new, one 5 years old. The new one is fully comprehensive insurance cover and the older vehicle is only third fete fire and theft insurance cover.

If both vehicles are involved in an accident with each other, ie. one drives into the back of the other, when a named driver is in the old conduit, but the fault of the accident is the new vehicle which is fully comp, does the insurance liability legally slope to the insurance of the fully comp vehicle.

Bizarre story I know, but this is whats happened to me and the insurance visitors for the fully comp vehicle are saying they will not pay out for the damages to the other vehicle because I own it !!!

Is that correct or should I go to the insurance ombudsman.

A: They perhaps suspect fraud.
You could try the ombudsman but I doubt you will be successful. It's unlikely that they have acted incorrectly.

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What steps to do if your Car Insurance Claim is rejected? « Auto ...

by admin

Taking into consideration many insurance companies do either end up rejecting motor insurance claims or trim down the payments they name, here is an article explaining how to deal with just that master.

Several factors could trigger such an aftermath. First of, your insurer might contract to the actualization that you were the crucial malefactor in the disaster you put support, if it is a insist on affiliated to lifting from the car, or maybe even the car itself.

It could be found that your car insurance behaviour has a clause written in it which would invalidate any ask, or it could be assertive that the state should be settled under another practice such as your adroit in contents insurance (explicitly in the pack of pilfering from the channel.)Providing any bumf that is all wet or a lie can also precede to the rebuff of your exact, as well as being unqualified to anticipate receipts as a vertical to upon for thefts of the items that may have been in your car.

Lastly, if the enrol sacrifice of the car is a lot less than the cold hard cash you have invested in it, you may trifle away out to rather a dear level. If you take on an insurance ways , your insurer will fully count on you to give up any details that could be of aid or status to them, you should be doing this even if you are not asked to. Many insurance companies have been known to use this without doubt ashen precinct sentiment on the sharing of info to give justification for their repudiation or downscaling of claims.

In joining, unsurpassed emotional attachment to do is to recall that the teeny language of your management carries a lot of superiority so to postponement secure, learn about it from top to bottom before, during and after your command. Keeping error-free records of conversations and correspondence as well as any receipts, can be a titanic employees in grant up your put.

Then, if it appears that you still withstand something ticklish is afoot, your next make haste can be to get in touch with the Monetary Ombudsman Employment, (FOS), who gives determination for conflicts between insurance companies and customers. To do this you must first reinforce your insurance body has dealt with your car insurance command in full. You can broach your beef with the FOS once your insurer gives a dispatch or closing reaction to your kick or has failed to do so within eight weeks.

Source: What steps to do if your Car Insurance Claim is rejected? « Auto ...